The Value of Local Customer Service

Our business and personal insurance clients rest assured knowing that they have a dedicated local service team who is ready to answer their coverage questions, make changes to their insurance policies, and assist them through the claims process. In this age of mergers and acquisitions, especially when combined with an emphasis on outsourcing and technology-based solutions, too often customer service is sacrificed in favor of call centers located hundreds or even thousands of miles away. Or – perhaps worse yet – conversations with real people have been replaced with a never-ending phone tree maze of automated options.

That’s not the way we do things at The Uhl Agency. We’re locally owned and operated and have been insuring families and businesses in the greater Dayton area since 1958. Our emphasis is on our clients and that philosophy will not change.

This doesn’t mean we are old-fashioned, however. In fact, we offer the option to do business with us how you want and when you want.

  • Would you like to sit down with one of our licensed professionals and discuss your insurance program? Done.
  • Or would you prefer to contact us via phone and email as your schedule allows? Not a problem.
  • How about accessing your insurance policies and summaries, auto insurance ID cards, and certificates of insurance via a secure online portal? Yep, we offer that too. And it’s free of charge.

If you’re a client of The Uhl Agency, we thank you for your continued business. We know that you’re the reason we are here and we will never lose sight of that. If you’re not a client of ours yet, give us a try. You just might be pleasantly surprised.